We will deliver the goods ordered by you to the address you give us for the delivery at the time you place your order. Dispatch will be made as soon as possible after your order is accepted and payment received. We aim to deliver within 3-5 working days to all customers based in UK. International deliveries will be subject to variation depending on geographical area in question. You will become the owner of the goods you have ordered once they have been delivered to you. The goods will than be held at your own risk and we will not be liable for their loss or destruction.
Standard delivery - 3-5 working days - £3.99
Single Jewellery item - 3-5 working days - £1.99
Only one delivery charge of £3.99 will be applied for the complete order regardless of the number of items purchased up to value £100.
Orders over £100 - Delivery in UK free of charge
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you until you notify us in writing at our contact address of the problem within 14 days of the delivery of the goods in question. If the goods ordered do not arrive within the delivery period stated at the point of order, please do not hesitate to contact us via email firstname.lastname@example.org and we will track your delivery and inform of the reasons behind the delay. Should delivery documentation obtained from the delivery service company prove the order was delivered and signature obtained, we will take no further action and no liability for the lost property. Save as preluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses arising out of any problem you notify to us and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. You must observe and comply with all applicable regulations and legislations, including all necessary customs in case you import or export goods purchased from us as we make no representation and accept no liability for goods in respect of the export and import of the goods you purchase.
Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.