In accordance with EU Regulations we provide the following information:
Company Name: ClassyMe.co.uk is the trading name of Classyme Ltd
Email Address: email@example.com
Company Registration Number and Place of Registration: 10897131 – England
Terms and conditions for the supply of goods through this website: business to consumer
Last updated 14/09/2017
The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
The prices payable for goods that you order are as set out in our website. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website under “Delivery” section.
Right for you to cancel your order
You may cancel your order with us for the goods which have not yet been dispatched. To cancel your order, you must notify us immediately by email firstname.lastname@example.org. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. You cannot cancel your contract if the goods you have ordered are dispatched and on route to be delivered to you. In instances when unwanted goods were delivered, please follow “returns” procedure on our website. Product must be returned in the original packaging in which it was delivered to you and at your own cost. To ensure the fastest response you should follow the Returns Policy set out in our website. If you have received the goods before you cancel your contract then you must send the goods back to our Returns address at your own cost and risk. Once you have notified us that you are cancelling your contract, any sum debited to us from your method of payment will be credited to your account as soon as possible and in any event within 30 days of your order provided the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will not compensate for the goods.
Cancellation by us
We reserve the right to cancel the contract between us if: 1) we have insufficient stock to deliver the goods you have ordered; 2) we do not deliver to your area; or 3)one or more of the goods you ordered was listed at an incorrect price due to a typo-graphical error or an error in the pricing information received by us from our suppliers. If we cancel your contract we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. Any additional compensation for disappointment suffered will be offered at the company’s discretion.
Delivery of goods to you
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Dispatch will be made as soon as possible after your order is accepted and in any event within 30 days of your order. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 working days of the delivery of the goods in question. If the goods ordered do not arrive within the delivery period requested at the point of order, please do not hesitate to contact us via email email@example.com and we will track your delivery and inform of the reasons behind the delay. Should delivery documentation obtained from delivery service company prove the ordered product was delivered and signature obtained, we will take no further action and no liability for the lost property. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses arising out of any problem you notify to us and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address and all notices from us to you will be displayed on our website from to time.
Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
Last Updated 14/09/2017
We are ClassyMe Ltd and operate this website www.classyme.co.uk.
Last updated 14/09/2017
What we collect
We may collect the following information:
Name and Title; Contact information including email addresses and phone number; Demographic information such as addresses, postcode, preferences and interests; Web browsing behaviour and habits directly related to users on our website; Other information relevant to customer surveys or offers; We will also require your credit or debit card details when you place an order (unless you pay with PayPal).
What we do with the information we collect.
We require this information to understand your needs and provide you with a better service, and for the following reasons: Internal record keeping; Optimizing our web site in line with customer habits and needs; To improve our products and services; We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
All passwords you provide to us are stored in encrypted form. This means that we are unable to view them in plain text even if we wished to do so. If a user wishes to access their account and cannot remember their password we are only able to offer the ability to reset the password to a new value. This can be done automatically at the user’s request using the password reset link on any login form or by contacting us directly.
Payment Details as Debit or Credit Card numbers, Start and Expiry Dates, Issue numbers and Security codes entered into the indicated boxes on our site’s checkout page are not stored within any database that we control or are persisted longer than it takes to verify the transaction with our payment gateway. This process is carried out automatically and at no point do any of our members of staff have access to these details. We do not store credit card details nor do we share customer financial details with any 3rd parties.
All areas of our site implement the use of encrypted communication between our servers and the customer’s computer.
A cookie is a small file that our servers place on your computer's hard drive. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. They allow our website to keep state as you move from page to page within our site. Without them it would be very difficult to persist information unique to yourselves, such as the contents of your basket. We use traffic log cookies to identify which and how pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. Some of these Cookies may involve our 3rd party analytics provider. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data share with us while using our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information about cookies, please visit allaboutcookies.org. Should you have any further questions, please email us firstname.lastname@example.org.
Links to other websites
Our website may contain links to other websites of interest. However, once you have navigated to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be charged. If you would like a copy of the information held on you please write to us using the address found on the contact us page. If you believe that any information we are holding on you is incorrect or incomplete, please login to your account and correct the details, alternately you can email us. We will correct any information as per your requirement.