TERMS AND CONDITIONS

 

Legal Compliance 

In accordance with EU Regulations we provide the following information: 

Company Name: ClassyMe.co.uk is the trading name of Classyme Ltd 

Email Address: classy@classyme.co.uk 

Company Registration Number and Place of Registration:  10897131 – England

 

Terms and conditions for the supply of goods through this website: business to consumer

Last updated 14/09/2017 

The contract between us 

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. 

Price 

The prices payable for goods that you order are as set out in our website. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website under “Delivery” section.

Right for you to cancel your order

You may cancel your order with us for the goods which have not yet been dispatched. To cancel your order, you must notify us immediately by email cs@classyme.co.uk. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. You cannot cancel your contract if the goods you have ordered are dispatched and on route to be delivered to you. In instances when unwanted goods were delivered, please follow “returns” procedure on our website. Product must be returned in the original packaging in which it was delivered to you and at your own cost. To ensure the fastest response you should follow the Returns Policy set out in our website. If you have received the goods before you cancel your contract then you must send the goods back to our Returns address at your own cost and risk. Once you have notified us that you are cancelling your contract, any sum debited to us from your method of payment will be credited to your account as soon as possible and in any event within 30 days of your order provided the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will not compensate for the goods.  

Cancellation by us 

We reserve the right to cancel the contract between us if: 1) we have insufficient stock to deliver the goods you have ordered; 2) we do not deliver to your area; or 3)one or more of the goods you ordered was listed at an incorrect price due to a typo-graphical error or an error in the pricing information received by us from our suppliers. If we cancel your contract we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. Any additional compensation for disappointment suffered will be offered at the company’s discretion. 

Delivery of goods to you 

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Dispatch will be made as soon as possible after your order is accepted and in any event within 30 days of your order. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. 

Liability 

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 working days of the delivery of the goods in question. If the goods ordered do not arrive within the delivery period requested at the point of order, please do not hesitate to contact us via email cs@classyme.co.uk and we will track your delivery and inform of the reasons behind the delay. Should delivery documentation obtained from delivery service company prove the ordered product was delivered and signature obtained, we will take no further action and no liability for the lost property. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses arising out of any problem you notify to us and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Notices 

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address and all notices from us to you will be displayed on our website from to time. 

Events beyond our control 

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. 

Privacy 

You acknowledge and agree to be bound by the terms of our privacy policy. 

Third party rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act. 

Governing law 

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us. 

Entire agreement 

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

 

GENERAL WEBSITE TERMS OF USE

Last Updated 14/09/2017 

We are ClassyMe Ltd and operate this website www.classyme.co.uk.

Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use when we find it necessary. We may notify you of such changes by posting the revised version of these Terms of Use on our website. Please see above “last updated” date to determine when the changes were made by us to the terms of use. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes. You are responsible for all access to the Site using your Internet connection, even if the access is by another person. We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time (including where you breach any of these Terms of Use). We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site. The intellectual property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You must not print or otherwise make copies of any such content without our express prior permission. We provide the Site on an 'as is' basis and make no representations as to the quality, completeness or accuracy of any content made available on our website. To the maximum extent permitted by law, we expressly exclude: all conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the website. The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents. Your permission to use the Site is personal to you and non-transferable, and you must not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not: use the website for any fraudulent or unlawful purpose; use our website to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others' privacy rights or rights of publicity; impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity relating to the Site; or express or imply that we endorse any statement you make; interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks; transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment; reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site; modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information; remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site; frame or mirror any part of the Site without our express prior written consent; create a database by systematically downloading and storing Site content; use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator's public online search service.We reserve the right to revoke these exceptions either generally or in specific instances. The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk. We may block any links to or from the site. We may also provide tools to allow you to link to the website directly from a third party site; if you do link to the Site (whether using such tools or otherwise), you agree that you will disable and remove any such link promptly upon our request. 

Privacy Policy

Last updated 14/09/2017 

This privacy policy sets out how ClassyMe Ltd uses and protects any information that you give us when you use this website. ClassyMe Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ClassyMe Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from date it was “last updated” (please see above). 

What we collect 

We may collect the following information:

Name and Title; Contact information including email addresses and phone number; Demographic information such as addresses, postcode, preferences and interests; Web browsing behaviour and habits directly related to users on our website; Other information relevant to customer surveys or offers; We will also require your credit or debit card details when you place an order (unless you pay with PayPal). 

What we do with the information we collect.

We require this information to understand your needs and provide you with a better service, and for the following reasons: Internal record keeping; Optimizing our web site in line with customer habits and needs; To improve our products and services; We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided; From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. 

Security 

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Passwords

All passwords you provide to us are stored in encrypted form. This means that we are unable to view them in plain text even if we wished to do so. If a user wishes to access their account and cannot remember their password we are only able to offer the ability to reset the password to a new value. This can be done automatically at the user’s request using the password reset link on any login form or by contacting us directly.

Payment Details

Payment Details as Debit or Credit Card numbers, Start and Expiry Dates, Issue numbers and Security codes entered into the indicated boxes on our site’s checkout page are not stored within any database that we control or are persisted longer than it takes to verify the transaction with our payment gateway. This process is carried out automatically and at no point do any of our members of staff have access to these details. We do not store credit card details nor do we share customer financial details with any 3rd parties.

Encryption

All areas of our site implement the use of encrypted communication between our servers and the customer’s computer.  

How we use cookies 

A cookie is a small file that our servers place on your computer's hard drive. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. They allow our website to keep state as you move from page to page within our site. Without them it would be very difficult to persist information unique to yourselves, such as the contents of your basket. We use traffic log cookies to identify which and how pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. Some of these Cookies may involve our 3rd party analytics provider. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data share with us while using our site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information about cookies, please visit allaboutcookies.org.  Should you have any further questions, please email us cs@classyme.co.uk.

Links to other websites

Our website may contain links to other websites of interest. However, once you have navigated to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be charged. If you would like a copy of the information held on you please write to us using the address found on the contact us page. If you believe that any information we are holding on you is incorrect or incomplete, please login to your account and correct the details, alternately you can email us. We will correct any information as per your requirement.